Turn your schedule into a revenue engine

Capture

1. 

   01 Segment and personalize

   Segment your patients by behavior and activity. Group contacts by status, activity or profile to reach the right patients at the right moment.

2. 

   02 Build your templates

   Keep a library of messages ready to send. Write templates for every moment — a first visit, a reminder, a promotion — with variables that fill in each patient's details on their own.

3. 

   03 Automate campaigns and win-backs

   Create demand on every channel. Pick an audience, choose a channel, and send campaigns now or on a schedule, over WhatsApp, SMS or email.

Engage

1. 

   01 AI agents

   Answer every patient instantly with AI agents that work around the clock. They understand context and adapt each conversation to your campaigns, benefits and past interactions.

2. 

   02 Smart escalation

   A seamless handoff between AI and your team. Let AI handle most conversations and route the complex cases to your team when a person is needed.

3. 

   03 Human takeover

   Your team steps in when it matters, with the whole context in view. Take over any conversation at any time: the agent steps back, your team replies, and the AI picks up again once the case is resolved.

Book

1. 

   01 Build your catalog

   A catalog of services that steers each patient to the right booking: specialty, practitioner and reason for the visit. No minute of your schedule goes to waste, and every lead makes it to a first appointment.

2. 

   02 We turn contacts into patients

   Every conversation moves toward a booked appointment. The agent guides each patient from the first question to a confirmed visit, without your team having to push it along.

3. 

   03 We know where your patients come from

   We know where every patient comes from: which campaign, which channel, which message. And we recognize the ones who are already yours without asking for an ID number or extra details.

Follow up

1. 

   01 Automatic confirmations

   Make sure every appointment is confirmed ahead of time. Set up automated reminder sequences by timing and template that stop the moment the patient confirms.

2. 

   02 Internal notes

   Leave the context where your team will look for it. Tag patients and write notes that travel with each record, so anyone can pick up a follow-up without asking what happened before.

3. 

   03 Smart rescheduling

   Win back the appointments that fall through. When a patient cancels or stops replying, messages offering a new time go out on their own, so the slot does not sit empty.

Retain

1. 

   01 Win-backs and treatment-plan follow-up

   Return to what was left unfinished. Reactivate recurring treatments and open treatment plans with messages that arrive at the right moment, before the patient goes cold.

2. 

   02 Satisfaction surveys and NPS

   Measure satisfaction and keep improving. Create survey templates and send them after appointments or at key moments to capture feedback and refine your service.

3. 03 Loyalty programs

   Segment your patients by activity, visit frequency and revenue, and automate loyalty programs and promotions made to measure.